To build customer loyalty we must create a positive experience by going above and beyond. We want our customers to say “WOW” after every interaction with us. We treat our customers like family. How do we know we’ve met those expectations? When they tell their friends about us.
When we are honest with others we build long meaningful relationships. When we are honest with ourselves we can look ourselves in the mirror, ask the right questions, and address the real issue.
If you are not learning you are not growing. Learn from people that know more than you. Listen, read, experience, practice, and execute so that you can understand and perfect. Smart is the hours of work and practice and obsession put into a craft. If you want more in life then focus on personal growth.
Be accountable for your actions. We should take ownership of what we do and not pass down blame. When we take action on all the big AND small things we take control of our life. When we hold others accountable for their actions we gain the respect of others. They may not like it but they will respect it if you can truly stand by it.
We should strive to create a family atmosphere that looks out after each other. Communication is the bridge that connects one another. To strengthen this bridge we must be able to listen, understand, and be able to put ourselves in their shoes. We should treat others how we would like to be treated.
We all make mistakes. To be able to recognize your errors takes humility. To be able to listen and learn you must be humble. Give others praise for your credit. Stay quite when you are right.
We should pass down our knowledge. Teach others who want to learn. The more we help others this way the greater impact we will create around us and ourselves.
Change is certain. We must accept it, embrace it, and adapt to it. We should always be innovating and pursue new ideas. Comfortable and complacent is death.
Be creative, passionate, and adventurous
Being passionate motivates you to keep going to get things done. Being creative will help with new ideas to push the passion forward. Be adventurous to step out of your comfort zone because the exciting stuff is just across that comfort line.